Friggin Comcast

If Stephen were not so in love with his HDTV and I were not so in love with the Internet, we would divorce Comcast.

They keep sending me notices saying I owe them eleventy billion dollars for "unrecovered equipment" from our service (which they canceled 2 days early, btw!). They then arrived at our new home and hooked up that "unrecovered equipment" and we are paying them lot$ of money for their que$tionable "$ervice" (see, still no pictures on my blahg - it is a "personal web pages" problem).

It is maddening that I have spent time and time again calling them to get this cleared up. And each time they tell me to ignore the notices. Ignoring the notices has only resulted in more notices, prepaid fedex stickers and a bill for eleventy billion dollars. Ok, not eleventy billion dollars but seemingly close - $561.00. Conveniently, the one month credit for service for cutting us off early was applied to that bill - initially we "owed" $615.36. So, I called again today and was told ignore that bill - "just throw it in the fireplace!". Um, no. I still want that fifty-one dollar credit on my NEW account. So, after a lot of futzing about, they agreed to apply $50 (see how the amount got smaller?!) to the new account. Oh, and Stephen's bill for high-speed Internet - "just ignore that one too!". I have documented the calls and will be so pissed if these bills are sent out for collection.

Now, when do you think they will get back to me about my personal web pages problem?